Cancellations and Refunds

Order Cancellations

  • Orders can be canceled within 24 hours of purchase by contacting us at support@theclassyjewels.com.
  • After 24 hours, cancellations are not guaranteed as the order may already be processed or shipped.

Refunds

  • Refunds are applicable for returned items that meet our return policy conditions:
    • Items must be unused, in original packaging, and returned within 14 days of delivery.
  • Custom or personalized orders are non-refundable.
  • Refunds will be processed within 5–7 business days after the return is received and inspected.

Non-Refundable Situations

  • Shipping fees are non-refundable.
  • Items damaged due to misuse or mishandling are not eligible for refunds.

For assistance, email us at support@theclassyjewels.com.